Todd did an excellent job of reviewing my maintenance history and making recommendation for service needs in the future including descriptions and cost estimates. Unfortunately, the car my wife drives needed an alternator a week later so I delayed the work on my Dodge Ram. Todd did not bother me at all about having my work done; he simply offered to schedule the work when I was ready. On the day of service, everything went smoothly and the work was done properly and when promised. Best of all for me, almost all of our communication was via text which was very efficient.
Everyone was so knowledgeable, John even followed up with me the next day to see if I had any questions. I felt confident in my purchase, and will be returning for service there.
Scheduling was easy and service was prompt. I had all my questions answered promptly and Scott waited at the payment window with me and then went to my truck also.
We had an excellent servicing experience with Morgan Simmons. Go see him for all of your needs, he will take care of you! Highly responsive and would trust him to handle any situation.
Greg is wonderful! He helped me get everything fixed and kept me updated the whole time! I was such a mess with how I was treated before I got to him. He, and the people I spoke with there, helped me be calm and gained my trust! They didn't let me down! I couldn't say enough good things about Greg and Everyone there at University! Thank you for helping me and being so great along the way!! 🙂
My air conditioner blower quit working so I made an appointment for the very next day and was able to get it looked at. The guys ordered the part I needed and it was fixed the very next day. Over all I was very happy with the service department they always take good care of me and my 2 vehicles.
The service is always great. All my questions are always answered and I'm happy with the service team there they stay in touch and always let you know what's going on.
Anything we need, Morgan is always willing to help with everything. He always keeps me informed about what is going on with my truck, and ask if we need anything else or if we understand what they did that day.
Todd took great care of our Jeep! Had cracked oil housing and had it towed in and they took care of us! We needed it fixed quickly due to going out of town and they were easy to work with.
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